Shipping & returns

Delivery

  • We ship to many countries. You see the delivery options and costs for your address at checkout.
  • Most orders arrive within 6–10 working days.
  • Every order ships with tracking. You get the tracking link by email as soon as your order is on its way.
  • Shipping costs, if any, are shown at checkout before you pay.

Changed your mind?

You can cancel your order for any reason within 14 days of receiving it. Let us know via the contact page or the cancellation form and we'll send you the return instructions.

  • Send the product back within 14 days of telling us.
  • Return shipping is at your cost, unless the product is faulty or we sent the wrong item.
  • We refund the full amount, including standard delivery, within 14 days of receiving the product back or proof that you've sent it.
  • Please handle the product with care. If it has been used more than needed to try it, we may deduct the loss in value.

Faulty or wrong item?

Let us know as soon as possible via the contact page, ideally with a photo, and we'll put it right free of charge. Your statutory rights always apply.